Privacy policy

Off-Grid AI Privacy Policy

Last Updated: February 16, 2026

Off-Grid AI ("OGAI," "we," "us," or "our") is a trade name (DBA) of Elastic Thoughts LLC, a New York limited liability company ("Elastic Thoughts LLC"). Elastic Thoughts LLC operates this website, offgridai.io, and related services (the “Services”).

Elastic Thoughts LLC is organized under the laws of the State of New York and operates from South Carolina. Our ecommerce platform is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Services.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, billing/shipping address, email, phone number.
  • Financial Information: Payment details and transaction confirmations (processed securely via third-party processors).
  • Account Information: Username, password, preferences.
  • Transaction Information: Products viewed, added to cart, purchased, returned.
  • Communications: Customer service inquiries, reviews, messages.
  • Device Information: IP address, browser type, device identifiers.
  • Usage Information: Interaction data, browsing activity.

2. Sources of Information

  • Directly from you
  • Automatically via cookies and tracking technologies
  • From service providers (including Shopify)
  • From advertising or business partners

3. How We Use Your Information

  • Process payments and fulfill orders
  • Provide customer support
  • Personalize your experience
  • Send marketing communications (if opted in)
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. How We Disclose Information

We may disclose personal information to:

  • Shopify and ecommerce infrastructure providers
  • Payment processors
  • Shipping carriers
  • Email and SMS platforms
  • Advertising and analytics partners
  • Law enforcement when required

We do not sell personal information for monetary compensation. However, certain sharing for targeted advertising may qualify as “sale” or “sharing” under state law.

5. Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information to provide ecommerce infrastructure and enhanced advertising features. In certain instances, Shopify acts as an independent data controller and is responsible for responding to rights requests related to its processing.

Shopify Privacy Policy: https://privacy.shopify.com

6. Cookies & Targeted Advertising

We use cookies and similar technologies for functionality, analytics, and advertising.

You may opt out of targeted advertising and the “sale” or “sharing” of personal information by:

  • Enabling Global Privacy Control (GPC) in your browser
  • Contacting us at privacy@offgridai.io

We recognize Global Privacy Control signals as a valid opt-out request for the device and browser transmitting the signal.

7. Your U.S. Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access your personal information
  • Delete your personal information
  • Correct inaccurate information
  • Receive a copy of your data
  • Opt out of sale or sharing for targeted advertising

To exercise rights, contact: privacy@offgridai.io

We will not discriminate against you for exercising your rights. You may designate an authorized agent to submit requests on your behalf, subject to identity verification.

If we deny your request, you may appeal by contacting us at the same email address.

8. California Privacy Notice (CPRA Disclosure)

For California residents, the following categories of personal information may have been collected or disclosed within the past 12 months:

Category Collected Disclosed Sold/Shared
Identifiers (name, email, IP) Yes Yes Shared for advertising
Commercial Information (purchase history) Yes Yes Shared for advertising
Internet Activity (browsing behavior) Yes Yes Shared for advertising
Financial Information Yes Yes (processors only) No

We do not knowingly sell or share personal information of individuals under 16.

9. Data Retention

We retain personal information as long as necessary to:

  • Maintain accounts
  • Fulfill transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

10. Security

We implement reasonable safeguards to protect personal information. No method of transmission is 100% secure.

11. International Transfers

Personal information may be transferred to the United States. Where required, we rely on recognized transfer safeguards such as Standard Contractual Clauses.

12. Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services constitutes acceptance of updates.

14. Contact Information

Elastic Thoughts LLC
Doing Business As: Off-Grid AI
Operating Address:
101 Bilo Place, #1030
Seneca, SC 29678
United States

Email: privacy@offgridai.io